The route: what you actually see
The sellers describe remarkably consistent loops. MJair’s 12-minute flight lifts off, follows the upper Zambezi, then circles the falls so that both sides of the helicopter get the full curtain — the aircraft fly with bubble windows, and several sellers guarantee a window seat for every passenger. On the way back the route crosses the Zambezi National Park, where travellers regularly report elephants, hippos, giraffes and buffalo seen from the air.
Shearwater’s “Flight of Angels” flies what one traveller describes as a figure of eight directly over the falls, so every seat sees the curtain from both directions. Dream Africa’s 13–15-minute flight adds views of the Victoria Falls Bridge and the town of Livingstone on the Zambian side. On the Zambia side, Livingstone’s Adventure starts at Maramba Airfield and circles the falls and the islands immediately upstream.
From booking to take-off
The pattern is the same with every operator here: pickup from your hotel or lodge roughly 30 minutes before the flight, a short drive to the helipad (sellers state 5–10 minutes from Victoria Falls Town), then weighing, a safety briefing and seat allocation — travellers report that seats are assigned by weight, and that helicopters carry four to five passengers plus the pilot, often with two aircraft flying in sequence.
Two things travellers mention again and again: the government fee (US$35–37 for the short flight on the Zimbabwe side) is collected in cash at check-in, and you are filmed and photographed from the weighing station onwards — the resulting photo/video package is offered after landing for about US$25–50. It is optional, and more than one review calls it pushy; budget for it or decline it, but don’t be surprised by it.
Flights only operate in fair weather. A traveller whose flight was postponed reports that rebooking to the next day was uncomplicated — helpful to know if you fly at the start of your stay rather than the end.